Built for your trade.

You’ll call your records

Clients · Engagements

Ready on day one

4-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Onboard → BAS (quarterly) → Tax (annual) → Year-end

Covers

Built around

• · Tax Practitioners Board registration — agent's responsibility
• · ATO lodgement obligations
• · Australian Privacy Act 1988 (TFN Rule)

HAMANI is practice software, not a registered tax agent. Lodgement and tax advice remain your responsibility.

You’ll call your records

Residents · Visits

Ready on day one

6-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Enquiry → Assessment → Agreement → Onboarding → In care → Review

Covers

Built around

• · Aged Care Act 2025
• · Aged Care Quality Standards 1–8
• · Serious Incident Response Scheme (SIRS)
• · Aged Care Sector Worker Screening
• · Australian Privacy Act 1988

You’ll call your records

Clients · Appointments

Ready on day one

6-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Referral → Triage → Initial assessment → Treatment → Review → Discharge

Covers

Built around

• · AHPRA registration standards
• · Australian Privacy Act 1988 (health records)
• · Medicare / DVA billing rules
• · NDIS Practice Standards (where registered)

You’ll call your records

Passengers · Bookings

Ready on day one

6-stage pipeline · 5 services · 5-item document checklist

Your pipeline

Enquiry → Quoted → Confirmed → Completed → Invoiced → Paid

Built around

• · AU passenger transport licensing
• · Australian Privacy Act 1988

You’ll call your records

Students · Sessions

Ready on day one

6-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Enquiry → Tour / trial → Offer → Enrolled → Attending → Paid

Covers

Built around

• · State working-with-children checks for every staff member
• · Child-safe standards (National Principles for Child Safe Organisations)
• · ASQA / state registration where the provider is an RTO
• · Australian Privacy Act 1988

HAMANI is a CRM for the enrolment and fees side of your business. It is not a student information system — it does not run timetables, attendance rolls, report cards or an LMS.

You’ll call your records

Members · Bookings

Ready on day one

6-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Enquiry → Trial → Offer sent → Joined → Renewal → Paid

Covers

Built around

• · Australian Consumer Law (ACL) — memberships and cooling-off
• · Work Health and Safety Act 2011
• · State skin-penetration / infection-control rules (where applicable)
• · Australian Privacy Act 1988

Health and injury notes are health information under the Privacy Act. Collect only what you need to deliver the service safely.

You’ll call your records

Guests · Bookings

Ready on day one

6-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Enquiry → Proposal → Deposit → Confirmed → Served → Paid

Covers

Built around

• · Food Standards Code (FSANZ) — food safety program
• · State liquor licensing (where alcohol is served)
• · Work Health and Safety Act 2011
• · Australian Privacy Act 1988

HAMANI is business software, not a food-safety system. Your food safety program, temperature records and licensing remain your responsibility.

You’ll call your records

Clients · Matters

Ready on day one

5-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Intake → Strategy → Application → Tribunal → Outcome

Covers

Built around

• · Legal Profession Uniform Law (admission + practising certificate) — practice's responsibility
• · Trust account rules (operated separately by the practice)
• · Australian Privacy Act 1988 + Legal professional privilege

HAMANI is practice-management software, not a law practice. It does not provide legal advice.

You’ll call your records

Clients · Matters

Ready on day one

6-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Intake → Engaged → In progress → Hearing / settlement → Outcome → Closed

Covers

Built around

• · Legal Profession Uniform Law (LPUL) — costs disclosure
• · Practising certificate + PI insurance (state legal services board)
• · Trust-account rules (operated by the practice, not by HAMANI)
• · Australian Privacy Act 1988

HAMANI is practice-management software, not a law practice. It does not provide legal advice.

You’ll call your records

Clients · Projects

Ready on day one

5-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Pitch → Onboarding → Active retainer → Review → Renewed

Covers

Built around

• · Australian Privacy Act 1988
• · Spam Act 2003 (Cth)

When you send email or SMS for a client you are the sender — consent + unsubscribe (Spam Act 2003) stay your responsibility.

You’ll call your records

Applicants · Matters

Ready on day one

6-stage pipeline · 6 services · 6-item document checklist

Your pipeline

Inquiry → Consultation → Engagement → Lodgement → Decision → Settled

Covers

Built around

• · Migration Agents Registration Authority (MARA) — agent's responsibility
• · Migration Agents Code of Conduct
• · Australian Privacy Act 1988

HAMANI is practice-management software, not a registered migration agent. MARA registration and migration advice remain your responsibility.

You’ll call your records

Participants · Services

Ready on day one

6-stage pipeline · 5-item document checklist

Your pipeline

Referral → Intake → Service agreement → Delivery → Claiming → Review

Covers

Built around

• · NDIS Practice Standards
• · NDIS Quality & Safeguards Commission registration — provider's responsibility
• · Australian Privacy Act 1988

HAMANI helps you prepare for the 2026–27 NDIS reforms; readiness shown is measured from your own data, not an NDIA determination.

You’ll call your records

Clients · Listings

Ready on day one

6-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Lead → Appraisal → Listing → Open Home → Offer → Settlement

Covers

Built around

• · State real-estate agent licensing — agency's responsibility
• · Trust-account rules (operated separately by the agency)
• · Australian Privacy Act 1988

HAMANI is CRM software, not a licensed real-estate agency. State licensing remains your responsibility.

You’ll call your records

Customers · Orders

Ready on day one

6-stage pipeline · 5 services · 5-item document checklist

Your pipeline

Enquiry → Quoted → Ordered → Fulfilled → Invoiced → Paid

Covers

Built around

• · Australian Consumer Law (ACL) — consumer guarantees
• · Food Standards Code (FSANZ), where food is sold
• · GST-free food rules (A New Tax System (Goods and Services Tax) Act 1999)
• · Australian Privacy Act 1988

HAMANI is not a point-of-sale terminal. It holds your catalogue, stock, orders and account customers; take payment through your POS or a Stripe link.

You’ll call your records

Customers · Jobs

Ready on day one

6-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Enquiry → Quoted → Booked → On site → Invoiced → Paid

Covers

Built around

• · Work Health and Safety Act 2011
• · State trade licensing (per trade)
• · Australian Privacy Act 1988