Built for your trade.

You’ll call your records

Clients · Engagements

Ready on day one

4-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Onboard → BAS (quarterly) → Tax (annual) → Year-end

Covers

Built around

• · Tax Practitioners Board registration — agent's responsibility
• · ATO lodgement obligations
• · Privacy Act 1988 (Cth) (TFN Rule)

HAMANI is practice software, not a registered tax agent. Lodgement and tax advice remain your responsibility.

You’ll call your records

Residents · Visits

Ready on day one

6-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Enquiry → Assessment → Agreement → Onboarding → In care → Review

Covers

Built around

• · Aged Care Act 2024
• · Aged Care Quality Standards 1–8
• · Serious Incident Response Scheme (SIRS)
• · Aged Care Sector Worker Screening
• · Privacy Act 1988 (Cth)

HAMANI is CRM and admin software, not an approved aged-care provider. Aged Care Quality Standards compliance and provider approval remain your organisation's responsibility.

You’ll call your records

Clients · Appointments

Ready on day one

6-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Referral → Triage → Initial assessment → Treatment → Review → Discharge

Covers

Built around

• · AHPRA registration standards
• · Privacy Act 1988 (Cth) (health records)
• · Medicare / DVA billing rules
• · NDIS Practice Standards (where registered)

HAMANI is CRM and practice-admin software, not a health service provider. AHPRA registration and your professional obligations remain yours.

You’ll call your records

Clients · Projects

Ready on day one

6-stage pipeline · 4 services · 5-item document checklist

Your pipeline

Enquiry → Fee proposal → Engaged → Design & documentation → Approvals → Invoiced

Covers

Built around

• · State architect registration — the title "architect" is protected under state Architects Acts
• · Professional engineer registration — Professional Engineers Act 2002 (QLD, RPEQ); Professional Engineers Registration Act 2019 (VIC); Design and Building Practitioners Act 2020 (NSW); mandatory in the ACT
• · Copyright Act 1968 (plans and drawings)
• · Privacy Act 1988 (Cth)

HAMANI is practice software, not a registered architect or professional engineer. Registration and design responsibility remain yours.

You’ll call your records

Clients · Jobs

Ready on day one

6-stage pipeline · 9 services · 5-item document checklist

Your pipeline

Enquiry → Walkthrough / quote → Booked → On site → Invoiced → Paid

Covers

Built around

• · Work Health and Safety Act 2011
• · Australian Consumer Law
• · NDIS Worker Screening (where cleaning for participants)
• · Privacy Act 1988 (Cth) (keys, alarm codes and access notes are personal information)

HAMANI is CRM and job-management software, not a safety system. Your insurance and any client-required screening remain your responsibility.

You’ll call your records

Clients · Engagements

Ready on day one

6-stage pipeline · 4 services · 5-item document checklist

Your pipeline

Client onboarding → Obligations register → Evidence collection → Audit / review → Renewal calendar → Invoiced

Covers

Built around

• · Frameworks the client operates under — e.g. Work Health and Safety Act 2011 (or Victoria's OHS Act 2004)
• · Privacy Act 1988 (Cth) and the Australian Privacy Principles
• · Industry licensing obligations specific to the client's sector
• · ISO 9001 (quality) and related management-system standards, where the client is certified
• · Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) / AUSTRAC obligations, where the client is a reporting entity

HAMANI is CRM and record-keeping software, not a compliance certifier or auditor. The compliance advice and professional judgement remain yours.

You’ll call your records

Clients · Projects

Ready on day one

7-stage pipeline · 4 services · 7-item document checklist

Your pipeline

Quote → Contract signed → Permits / approvals → Construction → Practical completion → Defects liability → Final payment

Covers

Built around

• · National Construction Code (NCC) / Building Code of Australia
• · State builder / contractor licensing
• · Security of Payment legislation (state-based)
• · Work Health and Safety Act 2011
• · Home Building Compensation / builder's warranty insurance (state-based)
• · Privacy Act 1988 (Cth)

HAMANI is CRM software, not a licensed building practitioner. State builder licensing remains your responsibility.

You’ll call your records

Clients · Projects

Ready on day one

6-stage pipeline · 4 services · 4-item document checklist

Your pipeline

Inquiry → Proposal → Agreed → Active → Delivered → Invoiced

Covers

Built around

• · Privacy Act 1988 (Cth)

HAMANI is practice software for managing client engagements. Advice, compliance obligations, and client fiduciary duties remain your responsibility.

You’ll call your records

Clients · Jobs

Ready on day one

8-stage pipeline · 4 services · 8-item document checklist

Your pipeline

Quote / site inspection → Contract / PO → Asbestos / hazmat survey → Permits & notifications → Dilapidation survey → Demolition on site → Waste removal & recycling → Site clearance / handover

Covers

Built around

• · Work Health and Safety Act 2011 + WHS Regulation (demolition is high-risk construction work)
• · SafeWork / WorkSafe demolition licence (state-based)
• · Asbestos removal licensing + the asbestos removal Code of Practice (state-based)
• · Regulator demolition/asbestos notification (e.g. 5 business days' notice, state-based)
• · Waste classification + lawful disposal (state EPA)
• · Privacy Act 1988 (Cth)

HAMANI is CRM software, not a licensed demolisher or asbestos assessor. Your SafeWork/WorkSafe demolition and asbestos removal licensing remains your responsibility.

You’ll call your records

Patients · Appointments

Ready on day one

6-stage pipeline · 6 services · 6-item document checklist

Your pipeline

Inquiry → Booked → Attended → Treatment planned → Treatment completed → Invoiced

Covers

Built around

• · Dental Board registration
• · Patient confidentiality and privacy
• · Privacy Act 1988 (Cth)

HAMANI is practice software, not a substitute for professional dental expertise. All clinical and diagnostic decisions remain your responsibility.

You’ll call your records

Students · Sessions

Ready on day one

6-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Enquiry → Tour / trial → Offer → Enrolled → Attending → Paid

Covers

Built around

• · State working-with-children checks for every staff member
• · Child-safe standards (National Principles for Child Safe Organisations)
• · ASQA / state registration where the provider is an RTO
• · Privacy Act 1988 (Cth)

HAMANI is a CRM for the enrolment and fees side of your business. It is not a student information system — it does not run timetables, attendance rolls, report cards or an LMS.

You’ll call your records

Clients · Deals

Ready on day one

6-stage pipeline · 6-item document checklist

Private equity engagements are bespoke — fees are negotiated per deal (retainers, success fees, carry) — so HAMANI will not seed a price the firm cannot stand behind. The firm sets its own terms per mandate.

Your pipeline

Sourcing → Screening → Due diligence → IC / term sheet → Closing → Portfolio

Covers

Built around

• · Australian Financial Services Licence (AFSL) — Corporations Act 2001 (Cth); the licensee's responsibility
• · National Consumer Credit Protection Act 2009 (Cth) + Australian Credit Licence — for mortgage & finance broking
• · Superannuation Industry (Supervision) Act 1993 (Cth) — for SMSF administration
• · AML/CTF Act 2006 — customer due diligence, operated by the firm
• · Privacy Act 1988 (Cth)

HAMANI is CRM software, not a licensed financial services provider, credit provider, adviser or SMSF administrator. AFSL, Australian Credit Licence and SIS Act obligations remain your firm's responsibility.

You’ll call your records

Clients · Inspections

Ready on day one

6-stage pipeline · 4 services · 5-item document checklist

Your pipeline

Enquiry → Inspection booked → Inspection & test → Deficiencies → Statement / certificate issued → Recurring schedule

Covers

Built around

• · NSW — Annual Fire Safety Statement (AFSS) under the Environmental Planning and Assessment (Development Certification and Fire Safety) Regulation 2021
• · NSW — Competent Fire Safety Practitioner (CFSP) accreditation for assessing essential fire safety measures
• · VIC — Essential Safety Measures (ESM) under the Building Regulations 2018 and the Annual Essential Safety Measures Report (AESMR)
• · AS 1851 — routine service of fire protection systems and equipment
• · Work Health and Safety Act 2011

HAMANI is CRM and scheduling software, not a fire safety accreditation. CFSP accreditation and the professional assessment remain yours.

You’ll call your records

Families · Arrangements

Ready on day one

6-stage pipeline · 7 services · 5-item document checklist

Your pipeline

First call → Arrangement meeting → Service planned → Service held → Accounts settled → Aftercare

Covers

Built around

• · State prepaid funeral funds legislation — e.g. Funeral Funds Act 1979 (NSW)
• · Funeral pricing transparency rules (NSW: itemised prices and least-expensive package displayed; written itemised quote before any agreement)
• · State births, deaths and marriages registration obligations
• · Australian Consumer Law
• · Privacy Act 1988 (Cth) (records of the deceased and their families)

HAMANI is practice software for funeral homes, not a fund manager or registry. Prepaid fund management, registrations and public-health obligations remain your responsibility.

You’ll call your records

Customers · Orders

Ready on day one

3-stage pipeline · 3 services · 4-item document checklist

Your pipeline

Placed → Paid → Fulfilled

Covers

Built around

• · Australian Consumer Law (pricing accuracy, product safety)
• · Food Standards (food handling) — operated by the shop
• · Restricted goods (alcohol/tobacco/pharmacy) — licences + age verification are the shop's responsibility

HAMANI is retail software. The shop is the merchant of record — HAMANI holds no funds (Stripe Connect) and processes no payments on the shop's behalf.

You’ll call your records

Members · Bookings

Ready on day one

6-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Enquiry → Trial → Offer sent → Joined → Renewal → Paid

Covers

Built around

• · Australian Consumer Law (ACL) — memberships and cooling-off
• · Work Health and Safety Act 2011
• · State skin-penetration / infection-control rules (where applicable)
• · Privacy Act 1988 (Cth)

Health and injury notes are health information under the Privacy Act. Collect only what you need to deliver the service safely.

You’ll call your records

Guests · Bookings

Ready on day one

6-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Enquiry → Proposal → Deposit → Confirmed → Served → Paid

Covers

Built around

• · Food Standards Code (FSANZ) — food safety program
• · State liquor licensing (where alcohol is served)
• · Work Health and Safety Act 2011
• · Privacy Act 1988 (Cth)

HAMANI is business software, not a food-safety system. Your food safety program, temperature records and licensing remain your responsibility.

You’ll call your records

Clients · Matters

Ready on day one

5-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Intake → Strategy → Application → Tribunal → Outcome

Covers

Built around

• · Legal Profession Uniform Law (admission + practising certificate) — practice's responsibility
• · Trust account rules (operated separately by the practice)
• · Privacy Act 1988 (Cth) + Legal professional privilege

HAMANI is practice-management software, not a law practice. It does not provide legal advice.

You’ll call your records

Clients · Matters

Ready on day one

6-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Intake → Engaged → In progress → Hearing / settlement → Outcome → Closed

Covers

Built around

• · Legal Profession Uniform Law (LPUL) — costs disclosure
• · Practising certificate + PI insurance (state legal services board)
• · Trust-account rules (operated by the practice, not by HAMANI)
• · Privacy Act 1988 (Cth)

HAMANI is practice-management software, not a law practice. It does not provide legal advice.

You’ll call your records

Clients · Projects

Ready on day one

5-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Pitch → Onboarding → Active retainer → Review → Renewed

Covers

Built around

• · Privacy Act 1988 (Cth)
• · Spam Act 2003 (Cth)

When you send email or SMS for a client you are the sender — consent + unsubscribe (Spam Act 2003) stay your responsibility.

You’ll call your records

Patients · Consultations

Ready on day one

6-stage pipeline · 6 services · 7-item document checklist

Your pipeline

Inquiry → Booked → Attended → Referred → Follow-up → Closed

Covers

Built around

• · Medical Board registration
• · Patient confidentiality and medical privacy
• · Privacy Act 1988 (Cth)

HAMANI is practice software, not a medical device or clinical decision tool. Medical advice, diagnosis, and prescribing remain your responsibility.

You’ll call your records

Clients · Sessions

Ready on day one

6-stage pipeline · 4 services · 4-item document checklist

Your pipeline

Inquiry → Assessment → Treatment active → Maintenance → Completed → Closed

Covers

Built around

• · Professional body registration
• · Client confidentiality and privacy
• · Privacy Act 1988 (Cth)

HAMANI is practice software for session and client management, not a therapeutic tool. Clinical assessments, treatment decisions, and professional responsibility remain yours.

You’ll call your records

Applicants · Matters

Ready on day one

6-stage pipeline · 6 services · 6-item document checklist

Your pipeline

Inquiry → Consultation → Engagement → Lodgement → Decision → Settled

Covers

Built around

• · Migration Agents Registration Authority (MARA) — agent's responsibility
• · Migration Agents Code of Conduct
• · Privacy Act 1988 (Cth)

HAMANI is practice-management software, not a registered migration agent. OMARA registration and migration advice remain your responsibility.

You’ll call your records

Participants · Services

Ready on day one

6-stage pipeline · 5-item document checklist

NDIS support prices are set by the NDIA's Pricing Arrangements and change every year. HAMANI will not seed a price it cannot stand behind — import your support catalogue (NDIS → Catalogue) and your supports arrive priced correctly, versioned, and ready to claim against.

Your pipeline

Referral → Intake → Service agreement → Delivery → Claiming → Review

Covers

Built around

• · NDIS Practice Standards
• · NDIS Quality and Safeguards Commission registration — provider's responsibility
• · Privacy Act 1988 (Cth)

HAMANI helps you prepare for the 2026–27 NDIS reforms; readiness shown is measured from your own data, not an NDIA determination.

You’ll call your records

Supporters · Programs

Ready on day one

6-stage pipeline · 5-item document checklist

Membership tiers, program fees and event tickets are set by each organisation's own committee and constitution — and donations are not a priced service — so HAMANI will not seed a number it cannot stand behind. Add your own memberships and program fees in Settings → Services.

Your pipeline

Prospect → Approach → Pledged → Received → Receipted → Stewardship

Covers

Built around

• · ACNC registration — Australian Charities and Not-for-profits Commission Act 2012 (Cth)
• · Fundraising harmonisation (from 2026, ACNC-registered charities are authorised or deemed authorised in most states on notification; Tasmania still requires separate approval)
• · National Fundraising Principles
• · DGR endorsement (ATO) for deductible receipts
• · Privacy Act 1988 (Cth) (donor data)

HAMANI is CRM software, not a registered charity, fundraising platform or fund-holder. ACNC registration, DGR status and receipting obligations remain your organisation's responsibility.

You’ll call your records

Clients · Shoots

Ready on day one

6-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Enquiry → Proposal → Booked → Shoot day → Delivery → Paid

Covers

Built around

• · Copyright Act 1968 (Cth) — image ownership and client licensing, including the commissioned private-and-domestic rule
• · Australian Consumer Law (deposits and cancellations)
• · Working-with-children checks, where photographing children
• · CASA drone rules for aerial work (where applicable)
• · Privacy Act 1988 (Cth)

HAMANI is business software, not a licensing or accreditation body. Copyright terms, releases and any drone accreditation remain your responsibility.

You’ll call your records

Clients · Listings

Ready on day one

6-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Lead → Appraisal → Listing → Open Home → Offer → Settlement

Covers

Built around

• · State real-estate agent licensing — agency's responsibility
• · Trust-account rules (operated separately by the agency)
• · Privacy Act 1988 (Cth)

HAMANI is CRM software, not a licensed real-estate agency. State licensing remains your responsibility.

You’ll call your records

Clients · Placements

Ready on day one

6-stage pipeline · 5-item document checklist

Recruitment fees are quoted per role — a percentage of salary for permanent placements, a negotiated margin for temp and labour hire — so HAMANI will not seed a price the agency cannot stand behind. Record your fee terms on each client's terms of business instead.

Your pipeline

Brief → Sourcing → Shortlist → Interviews → Offer → Placed

Covers

Built around

• · State labour hire licensing — Labour Hire Licensing Acts in VIC, QLD, SA and the ACT; engaging an unlicensed provider is an offence for the host
• · Fair Work Act 2009 (Cth)
• · Privacy Act 1988 (Cth) (candidate data)
• · Australian Consumer Law

HAMANI is CRM software, not a licensed labour hire provider. State labour hire licensing and Fair Work obligations remain your agency's responsibility.

You’ll call your records

Customers · Orders

Ready on day one

6-stage pipeline · 5 services · 5-item document checklist

Your pipeline

Enquiry → Quoted → Ordered → Fulfilled → Invoiced → Paid

Covers

Built around

• · Australian Consumer Law (ACL) — consumer guarantees
• · Food Standards Code (FSANZ), where food is sold
• · GST-free food rules (A New Tax System (Goods and Services Tax) Act 1999)
• · Privacy Act 1988 (Cth)

HAMANI is not a point-of-sale terminal. It holds your catalogue, stock, orders and account customers; take payment through your POS or a Stripe link.

You’ll call your records

Clients · Contracts

Ready on day one

6-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Enquiry → Site assessment → Proposal → Contracted → Rostered → Invoiced

Covers

Built around

• · State security industry licensing — e.g. Security Industry Act 1997 (NSW): business master licence plus individual operator licences, administered by NSW Police (SLED)
• · Work Health and Safety Act 2011
• · Privacy Act 1988 (Cth) (incident reports, patrol logs and CCTV records)

HAMANI is CRM and rostering software, not a licensed security provider. Master and operator licensing remain your business's responsibility.

You’ll call your records

Clients · Projects

Ready on day one

6-stage pipeline · 6 services · 7-item document checklist

Your pipeline

Inquiry → Proposal → Development → Testing → Delivery → Invoiced

Covers

Built around

• · Privacy Act 1988 (Cth)

HAMANI is project management and client-tracking software. Technical delivery, IP ownership, and SLAs remain your responsibility.

You’ll call your records

Owners corporations · Schemes

Ready on day one

6-stage pipeline · 4 services · 5-item document checklist

Your pipeline

New scheme onboarding → Levy setup → AGM cycle → Maintenance & works → Renewal → Renewed

Covers

Built around

• · NSW — Strata Schemes Management Act 2015 (owners corporation) and Property and Stock Agents Act 2002 (strata managing agent licensing)
• · VIC — Owners Corporations Act 2006 (owners corporation manager registration)
• · QLD — Body Corporate and Community Management Act 1997 (body corporate)
• · State trust-money rules for levies held on behalf of an owners corporation
• · Privacy Act 1988 (Cth) (owner and resident records)

HAMANI is CRM and record-keeping software, not a licensed strata managing agent. Agent licensing and the statutory duties remain yours.

You’ll call your records

Customers · Jobs

Ready on day one

6-stage pipeline · 6 services · 5-item document checklist

Your pipeline

Enquiry → Quoted → Booked → On site → Invoiced → Paid

Covers

Built around

• · Work Health and Safety Act 2011
• · State trade licensing (per trade)
• · Privacy Act 1988 (Cth)

HAMANI is CRM and job-management software, not a licensing body. Your electrical, plumbing, gas or building licence and any certificate of compliance remain your responsibility.

You’ll call your records

Owners · Appointments

Ready on day one

6-stage pipeline · 6 services · 4-item document checklist

Your pipeline

Inquiry → Booked → Attended → Treatment planned → Treatment completed → Invoiced

Covers

Built around

• · Veterinary Board registration
• · Animal welfare standards
• · Privacy Act 1988 (Cth)

HAMANI is practice software, not a substitute for veterinary expertise. All clinical, diagnostic, and treatment decisions remain your responsibility.

You’ll call your records

Clients · Engagements

Ready on day one

6-stage pipeline · 5 services · 5-item document checklist

Your pipeline

Enquiry → Site assessment → SWMS / risk review → Report & recommendations → Audit retainer → Invoiced

Covers

Built around

• · Work Health and Safety Act 2011 (model law — the Commonwealth, NSW, QLD, SA, TAS, ACT, NT and WA)
• · Occupational Health and Safety Act 2004 (Victoria — the non-model-law state)
• · WHS Regulations — Safe Work Method Statements (SWMS) for high-risk construction work
• · State WHS regulator obligations (SafeWork NSW, WorkSafe Victoria, Workplace Health and Safety Queensland, and equivalents)
• · Privacy Act 1988 (Cth) (incident and health records)

HAMANI is CRM and record-keeping software, not a licensed WHS/OHS adviser. The professional advice and the safety judgement remain yours.