HAMANI CRM
Trust · AI

AI Disclosure

HAMANI PTY LTD · ACN 696 864 981 · ABN 48 696 864 981 · Sydney, Australia · Governing law: New South Wales

HAMANI CRM includes AI-assisted features — for example HAMANI Concierge, Ambient Capture, document and image processing, and lead and customer insights — powered by third-party AI providers (which may include Anthropic Claude and Google Gemini, Vertex AI, Document AI and Cloud Vision).

  • AI outputs may be wrong. AI-generated summaries, drafts, figures and suggestions are produced automatically and may contain errors or omissions. You must review and confirm AI-generated content before relying on it or allowing it to become a record.
  • Not professional advice. AI features assist you; they do not provide legal, financial, medical, safety or other professional advice. You remain responsible for your decisions.
  • Recording and consent. Ambient/voice features record only after consent is captured, and you are responsible for obtaining consent from all parties as required by the law in your State or Territory. AI summaries of a recording must be reviewed before they become a record.
  • Your data and AI.We send only the data needed to provide the feature to the relevant AI provider. We do not permit your data to be used to train third-party public AI models, except as necessary to provide the Service and in accordance with the provider’s terms.
  • AI actions (AI Assistant add-on).Where you enable the AI Assistant add-on, HAMANI Concierge can take a small number of direct actions in your workspace on your instruction — for example creating a task, logging an activity, or updating a contact’s stage — instead of only drafting content for you to review. It takes an action only when you ask for it and confirms what it actually did; actions that change your data are recorded in your workspace’s audit trail. It does not act on its own initiative and is not able to take actions outside this specific, disclosed set.
  • Your responsibility. You remain responsible for your use of AI outputs and for complying with the laws that apply to your business.